Curve Wi-Fi Call Button United Radio Communucations

Motorola Solutions

Connect Customers with Staff for Discreet and Rapid Response

The CB Wi-Fi call buttons connect customers directly to employees. So, when a customer presses a call button for assistance, employees can more efficiently and discreetly respond - no PAs necessary. Upon press, the Wi-Fi call buttons will communicate with the Curve Digital Hub over Wi-Fi, which will trigger the hub to send an alert to Curve radios.

Shopper-Friendly Single-Button Operation
Flexible to Fit Inside Your Workflow
Attention-grabbing
Programmable escalation

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Increased safety and satisfaction

Today's customer is aware and self-sufficient, desiring quick assistance and a safe environment. The Curve Ecosystem is the evolution of customer service, enabling staff to prioritize the customer with organized urgency. When a customer presses the button for assistance - in-store or curbside - the Curve Digital Hub sends an alert to your Curve, DLR or DTR radio fleet. Employees can then respond without using the PA system. Call button behaviors (the number of presses, response times, date, location and more) can be analyzed and managed on the Curve Portal, where you can also remotely configure repeat and escalation notifications.

Call button behaviors and workflows can be seamlessly managed on the Curve Portal, where you can remotely configure repeat and escalation notifications and access call button data.

Call Button Models